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After-Sales Support:


 

For questions regarding Order Status and other after-sales support, log in to My Orders and click on the order you need help with. From the detailed order page, you can easily check the order details, track the order progress.

If you have any questions or complaints regarding the items received, please contact us.

All after-sales service requests are handled thoroughly. We will respond as soon as we get the result, please be patient. No request went unanswered.

You can submit a complaint by following the steps, our team will take care of it within one business day, please check your account regularly to get the latest update, you will be notified by email at the same time. We usually respond to all inquiries within one business day.

 

Pre-Sales Support:


 

If you have any questions before placing an order, please visit our Help Center. The Help Center provides answers to common questions. Additionally, we have friendly service representatives ready to help you. We strive to provide you with excellent customer service and will do everything possible to improve your shopping experience. If you have any questions, comments or suggestions, please do not hesitate to contact us.

 


 

Send Your Request

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Please do not send any returns to the addresses below, returns sent to these addresses cannot be processed. If you need to return a product, please contact customer service by submitting a request.

Email: [email protected]

Office: Forstreet London Ltd , 238 Hedge Lane, Palmers Green, London, England, N13 5DA